We are always here for you
On this page you will find things that are important in your daily work. Information about time reporting, educations, and where you log in to update your profile. We are glad that you are a part of us. If you have questions about your employment or need help with something, you can reach us at:
Time reporting
You have to report your hours worked from previous month no later than the 1st of each month. You need to register your hours online through the link below.
Recommend a friend bonus system
Are you enjoying your employment and have a friend or acquaintance who you think would be suitable as a babysitter? Complete the form below and receive a referral bonus when your friend becomes employed with us. Note: Ask your friend to write your name in their application so we can see that you were the one who recommended the person.
Courses and educations
To work as a babysitter should be fun but also safe. In connection with employment, you take a course in child CPR and our nanny certification course. After that, we encourage you as an employee to further your education in other areas that seem interesting to you.
Child CPR
Obligatorisk kurs
Child CPR is our most important course and our main focus. An important part in an emergency of a sick or injured child is to be able to act quickly and have the knowledge of how to call 112. The purpose of the training is to create a safe environment and security for the child, the family and the babysitter. It is important that parents and babysitters have continuous communication around each individual child to ensure each child's individual needs and their safety.
These courses are held for all babysitters in the big cities*, in other parts of the country our employees can take part and test their skills online.
*Stockholm, Uppsala, Gothenburg och Malmö.
Nanny certification course
Obligatorisk kurs
The nanny certification is our own training where communication, knowledge of children and our values are learnt together with child psychologist Märta Lönnquist's tips and opinions. During the course, you will learn what we expect from our babysitters, what the job description looks like, what a meeting with a new family can look like and dilemmas a babysitter can face. The certification ends with an exam.
This course is mandatory and everyone who becomes employed receives information about this course.
Child safety
Optional course
The course is for our babysitters and customers. The level of knowledge is at a basic level. For more in-depth knowledge, we recommend our babysitters contact us at the office or search further in other literature.
The course includes information on child safety through children's different ages, child accidents, how you can childproof a home and how children drive safely in a car.
Observe that this course is only available in Swedish at the moment.
Child development
Optional course
This course is for babysitters and customers who want to learn more about the area. We go through children's development from ages 0-9. All information is written by experts in the field from various websites. The level of knowledge is at a basic level. If you as a babysitter want more information, contact us at the office.
Observe that this course is only available in Swedish at the moment.
Functional variations and special needs
Optional course
The course is for our babysitters and customers. The level of knowledge is at a basic level. For more in-depth knowledge, we recommend our babysitters contact us at the office or search further in other literature.
The course take you through different functional variations and special needs such as ADHD, diabetes, Down's syndrome and speech difficulties.
Observe that this course is only available in Swedish at the moment.
This is how you do your time reporting
Frequently asked questions
Here you'll find answers to the most common questions. If you do not find the answer to your question, do not hesitate to contact us.
I lack other employment. Why can’t I get employed?
The long term is important to us and our customers. Since this is only a part time job, it is difficult to "get by" financially only on your nanny salary. If you work with a family 2 times/week, it means that you work around 6 hours/week. Our experience is that the babysitter quits if she then gets a part-time job with more hours or a full-time job. If we are looking for a full-time babysitter, this requirement does not apply.
What do I do if I want to be on leave?
If you have a bound agreement, you must give notice of leave at least 1 month in advance - both to us at the office and your family. If you work on an unbound agreement, you notify the family you work for as far in advance as possible. If you do not work for a whole month, you also need to report this to us.
Why are you only looking for long-term babysitters?
Usually our families look for long-term babysitters so that the children do not have to get to know new & different babysitters. Both you and the family will feel secure when the relationship is more established. If we were to hire babysitters who only want to work for a few months, the children would perhaps have to get to know 3-4 babysitters a year, we want to avoid that. Long-term means that you must be available for work in the same family for at least one year.
Do I have a notice period?
We offer two different types of agreements: unbound & bound. The unbound arrangement has no notice period and applies to both nanny and family. It will be easier for you to book hours, but also easier for the families to book hours- which means that you have no income guarantee. In the case of a bound arrangement, both babysitter and family have 1 month's notice and the possibility to re-book a hours is more limited.
What are you looking for in a babysitter?
Our babysitters must be able to represent Nanny.nu in a good way. We demand that the babysitters are responsible, reliable people who are punctual and keep what they promise. The babysitters must have experience in babysitting, another main occupation and be available at least one weekday afternoon per week from 15.30.
Can I work more than what is agreed?
If the family wants to book an extra shift with you, it is perfectly fine to agree directly between you. You do not need to get it approved by us.
What should I do if I get sick?
If you are sick, you must first contact your family and let them know. You should also contact the office on 010-160 02 00 so we have the opportunity to contact the family regarding a substitute. If you work on a fixed contract, you must always contact us at the office so that we do not charge the family for these hours.
Do we have a notice period?
We have two types of agreements: the unbound and the bound. The unbound arrangement is completely flexible and has no notice period. With a bound agreement, a minimum number of hours/month is established for which the customer is billed and for which the babysitter must be available, both parties 1 month's notice.
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