Question 1

How does the matching process work?

Accepted Answer

You describe your family's needs and a dedicated nanny specialist hand-picks one vetted candidate for you. The four-step process covers intake, specialist review, candidate presentation, and a home meeting before you commit.

Question 2

How long does it take to find a nanny?

Accepted Answer

Most families meet their matched nanny within one to two weeks. Your nanny specialist gets in touch shortly after you submit your enquiry, and the timeline depends on any specific requirements you have.

Question 3

Which cities do you cover?

Accepted Answer

We match families across Sweden's major metropolitan areas, including Stockholm, Gothenburg, and Malmö. Our network spans suburbs and surrounding municipalities, so coverage extends well beyond city centres.

Question 4

Can I get a nanny who speaks English?

Accepted Answer

Yes. Many of our nannies are bilingual or native English speakers. Your specialist runs the entire process in English, from intake to introductions, so no Swedish is required on your part.

Question 5

What is a barnvaktsspecialist?

Accepted Answer

A barnvaktsspecialist is your personal nanny specialist — a named specialist who manages your entire matching process. They learn your family's needs, select candidates, prepare you for the home meeting, and follow up after the nanny starts.

Question 6

How much does a nanny cost?

Accepted Answer

From 199 SEK per hour after the RUT tax deduction. The pre-deduction rate starts at 398 SEK per hour; the government covers 50%. No signup fees.

Question 7

What is the RUT tax deduction?

Accepted Answer

RUT is a Swedish tax deduction for household services, including childcare. If you pay Swedish income tax, you can deduct 50% of the labour cost — up to SEK 75,000 per person per year. We handle the paperwork, so you pay the reduced price directly.

Question 8

Do I need a personnummer to use RUT?

Accepted Answer

Yes. The RUT deduction requires a Swedish personal identity number and that you pay Swedish income tax. If you don't yet have a personnummer, you pay the full rate and can claim the deduction retroactively once your number is issued.

Question 9

What's included in the price?

Accepted Answer

Everything. The hourly rate covers the nanny's salary, employer contributions, liability insurance, criminal background check, CPR certification, and your personal nanny specialist. There are no hidden fees.

Question 10

How does the Time Bank work?

Accepted Answer

You purchase a bank of hours each month and use them whenever it suits you — evenings, weekends, or holidays. Unused hours roll over within the month. You keep the same nanny each time, with no new search required.

Question 11

How do you vet nannies?

Accepted Answer

Every candidate goes through a six-step process: criminal background check via the Swedish Police Authority, structured interview, paediatric CPR certification, reference verification, identity check, and ongoing quality follow-up.

Question 12

What background checks do you perform?

Accepted Answer

We run a criminal record extract from the Swedish Police Authority's register (belastningsregistret), verify identity documents, and contact personal and professional references. These checks are completed before any candidate is presented to a family.

Question 13

Are nannies insured?

Accepted Answer

Yes. Every nanny is employed by Nanny.nu with full liability insurance and occupational injury insurance. You carry no employer responsibility.

Question 14

What happens if the match doesn't work out?

Accepted Answer

Your nanny specialist follows up proactively after the nanny starts. If the match isn't right, we present a new candidate at no extra cost. There is no obligation to continue with a nanny who isn't the right fit.

Question 15

Can I meet the nanny before committing?

Accepted Answer

Always. You meet the nanny at home, see how they connect with your children, and decide with confidence. No commitment until you are ready.

Question 16

Can I change my schedule?

Accepted Answer

Yes. Within your Time Bank you can adjust days and times as needed. Changes are communicated through your nanny specialist or directly in your matching room.

Question 17

What if the nanny isn't the right fit?

Accepted Answer

Your specialist presents a new candidate at no extra cost. You always meet your nanny before committing, and if the match doesn't work out, we start the search again.

Question 18

Can I use a nanny alongside dagis?

Accepted Answer

Absolutely. Many families combine daycare with a nanny for mornings, evenings, or days when dagis is closed. Your specialist tailors the schedule so the nanny complements your existing childcare.

Frequently asked questions

Getting started

Costs and payment

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